6 min read
How do you connect Shopify or WooCommerce COD orders to a call?
The four pieces of a store-to-call integration: the new-order trigger, the fields the agent needs, the filter that decides who gets called, and the write-back.
Topic
Cash on delivery
How cash-on-delivery changes ecommerce operations in Bangladesh, and what a merchant can do about an order that was never really an order.
3 posts. All topics
5 min read
What are the six outcomes of an automated order-confirmation call?
Confirmed, cancelled, modified, callback, human, unresolved: the six structured outcomes a Nishchit confirmation call can write back onto an order, and why each one exists.
5 min read
Why confirm a cash-on-delivery order before you dispatch it?
A cash-on-delivery order is a promise, not a payment. Confirming it before dispatch is the last moment a bad order is still free to cancel.