6 min read
How do you connect Shopify or WooCommerce COD orders to a call?
The four pieces of a store-to-call integration: the new-order trigger, the fields the agent needs, the filter that decides who gets called, and the write-back.
Topic
Integrations
Getting orders out of Shopify, WooCommerce, a spreadsheet or your own API and into a confirmation call, then getting the outcome back again.
2 posts. All topics
5 min read
What are the six outcomes of an automated order-confirmation call?
Confirmed, cancelled, modified, callback, human, unresolved: the six structured outcomes a Nishchit confirmation call can write back onto an order, and why each one exists.